Good news—changing your Shopify theme will not affect Truemed payments as long as you're staying on the same Shopify account. The backend payment integration is tied to your store account, not your theme.

What Might Be Affected:

In some cases, the Truemed eligibility widget (the callout that appears on product pages) may disappear after a theme update.

How to Fix It:

If the widget no longer appears on your product pages after switching themes, reach out to our team and we’ll help you re-embed it.

Payments, surveys, and order tracking will continue working normally regardless of your theme.

Need help after a theme change? Contact support and we’ll get you back up and running quickly.